Configuration of Extensions Trunks to Extensions Mapping Dial Plan Hardware Setting
the caller with an introductory message and provides menu options from which to select Basic AutoAttendant with Working Schedule routing Basic AutoAttendant with Extensions or Department or Branch routing Leave a voicemail message at any extension's voice mailbox Jump to another auto attendant Communicates with Call Information and identify caller number.
VXL scripting language (Proprietary) based ACD Scenarios for easy customization Priority based Queue Control Multi-supervisor enabled with online agent monitoring Call Recording with encryption & compression Smart Customer Identification Built-in Predictive dialer Built-in IVR capabilities Rich Reporting Module Security & Auditing Trials Logs.
VXL scripting language (Proprietary) based Auto-Attendant,and voice scenarios for easy customization Support all Telephony Integrations ,no-integration PMS & Hospitality ready Multiple Languages with sub language for language localization Multiple Extensions per mailbox Multiple Greetings per mailbox Personal PC Module for LAN mailbox login Message priority (Urgent and Normal) Group Message Broadcasting.
Menu-driven IVR, Customized scenairos for each client , Multiple data source reader support and compatible with multiple databases.