LOGICSWARE Software Solution Was formed under law 8 with a mandate of providing a full range of Integrated Telecom Services for both Local & Regional markets.
Is built and positioned to effectively engage in as a Professional Software Solution provider for all Telecommunications Vendors, and Partners.
We will earn this leadership position by offering high-quality integrated and technologically Advanced solutions and services in each of the markets we serve.
We will add value to our products and services by providing superior customer Service through our uncompromising commitment to customer satisfaction .
Full - fledged marketing concept of taking an integrated marketing approach to satisfy the need of a well defined target market more effective than competition.
Service differentiation strategy by positioning our company as the ultimate source of customer support & service with the best service philosophy in the telecommunications industry.
Personnel differentiation strategy by developing caliber with the highest technical and customer service capability.
to meet clients' expectations and achieve our mission.
is the only way not
only to achieve excellence but also to achieve differentiation in that excellence.
to guarantee consistent outputs conforming to requirements.
policies and procedures and team work is a corporate belief.
is after-sales technical support that generates our customer satisfaction and ultimately loyalty.
satisfaction rate is 90% and retention rate 100%.
is originating from a number of Core Competencies, such as the strong technical expertise of our engineers and inventory management techniques in addition to other competencies relevant to our quality system policies and procedures We are committed to the implementation of quality system. We are designing our quality system to meet the requirements of both ISO and CMM standards.
From day one we asked our selves "How can LogicsWare have its own ball in the court?"
Develop own brand for Telecommunication S/W products "Call Accounting/Management Systems & Voice Mail systems….etc".
Call Account/Management systems in Egypt and soon in the region.