Voice Server Platform

LOGICSWARE Software Solution

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Call CenterLogicsWare Call Center

VXL scripting language (Proprietary) based ACD Scenarios for easy customization Priority based Queue Control Multi-supervisor enabled with online agent monitoring Call Recording with encryption & compression Smart Customer Identification Built-in Predictive dialer Built-in IVR capabilities Rich Reporting Module Security & Auditing Trials Logs

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Interactive Voice ResponseLogicsWare IVR

- Selection from a voice menu
- Supports multiple types of PBX links (Analog, Digital, and VOIP (SIP))
- Proprietary Scripting Language, which makes it very easy to for the system administrator to add different tree levels, the tree levels are theoretically unlimited

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Recording SystemLogicsWare Recording System

- It is an all in one call recording system that records, analyzes and evaluates communications
- It is the most robust, reliable, scalable, and affordable recording system in the market, that addresses small-scale to large organizations

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NEWS

    Our Services intent in providing support for our applications any time any where.
    We provide our customers with high reachability and connectivity with our support team.
    Support Team Link :
    MAIL : support@logicsware.com

Contact

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10 Ibrahim Soliman St., Off Shehab St.,
Mohandeseen Giza.
TEL : +20233040404
TEL : +20172228185
FAX : +20233040409
MAIL : info@Logicsware.com

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